At Haitai Seeds, your satisfaction is our mission. Please check carefully for our return guidelines before shipping or bring anything back to us. All returns require pre-authorization and will be subject to a 15% restocking and handling fee. Due to the high standard of our products quality control, all returns must keep in our original sealed package without any opening and damaging. All return related inquires must made within 30 days of purchasing along with the proof of receipt. Refunds strictly apply to the total cost of seeds value plus applicable taxes back into the original method of payment. Please note that it can take up to 7 business days for all the credit card purchases depending on the finical institution’s policy. If you have more questions, please feel free to contact us, we will more than happy to assist you.